Privacy Policy, and Terms and Conditions

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Who we are:

Phoebe Moon operates Phoebemoon.com and may operate other websites. It is our policy to respect your privacy regarding any information we may collect while operating our websites.

This Privacy Policy governs your access to and use of PhoebeMoon.com and its related blog, Scrapdash.com. This includes any content, functionality, and services offered on or through the website whether as a guest or a registered user.

Please read the Privacy Policy carefully before you start to use the website(s). By using the website(s) or by clicking to accept the Terms of Use when this option is made available to you, you accept and agree to be bound and abide by the Privacy Policy.

Website Visitors

Like most website operators, Phoebemoon collects non-personally-identifying information of the sort that web browsers and servers typically make available. This would include the browser type, language preference, referring site, and the date and time of each visitor request. Our purpose in collecting non-personally identifying information is to better understand how visitors use the website.

Aggregated Statistics

Phoebemoon may collect statistics about the behavior of visitors to its websites. Phoebemoon does not disclose personally-identifying information other than as described below.

Gathering of Personally-Identifying Information

Certain visitors to Phoebemoon ’s websites choose to interact with Phoebemoon in ways that require Phoebemoon to gather personally-identifying information. The amount and type of information that Phoebemoon gathers depends on the nature of the interaction.

Those who engage in financial transactions with Phoebemoon – for example, the purchase of a pattern – are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Phoebemoon collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Phoebemoon.

Phoebemoon does not disclose personally-identifying information other than as described below. Visitors can always refuse to supply personally-identifying information. However, this may prevent them from engaging in certain website-related activities.

Protection of Certain Personally-Identifying Information

Phoebemoon discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, and affiliated organizations that (i) need to know that information in order to process it on Phoebemoon’s behalf or to provide services available at Phoebemoon’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, and affiliated organizations may be located outside of your home country; by using Phoebemoon’s websites, you consent to the transfer of such information to them.

Phoebemoon will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors, and affiliated organizations, as described above, Phoebemoon discloses potentially personally-identifying information only in response to a subpoena, court order, or other governmental requests, or when Phoebemoon believes in good faith that disclosure is reasonably necessary to protect the property or rights of Phoebemoon, third parties or the public at large.

If you are a subscriber to the Phoebemoon blog or newsletter and have supplied your email address, Phoebemoon may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Phoebemoon and our products. If you change your mind after activating a subscription, simply click the unsubscribe link in any email. Phoebemoon takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Use of Cookies and Pixels

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

Pixels are generally used by social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website.

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Business Transfers

If Phoebemoon, or substantially all of its assets, were acquired, or in the unlikely event that Phoebemoon goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of Phoebemoon may continue to use your personal information as set forth in this policy.

Ads

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Phoebemoon and does not cover the use of cookies by any advertisers.

We do not control these third parties tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Phoebemoon is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.  As an Amazon Associate, I earn from qualifying purchases.

This blog also uses various other affiliate programs to earn commissions. When you click on links to various sites discussed in posts and make a purchase, we may earn a commission.

Privacy Policy Changes

Although most changes are likely to be minor, Phoebemoon may change its Privacy Policy from time to time, and at Phoebemoon’s sole discretion. Phoebemoon encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

The E-mail Newsletter

Email Information

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail, and telephone. This also applies when you register for our website, sign up through any of our forms using your email address or make a purchase on this site.

We will maintain the information you send via e-mail in accordance with applicable federal law.

In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.

Our emails provide users the opportunity to opt out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt out of receiving these communications by clicking on the unsubscribe link in the e-mail.

How And Why We Collect Information

If you register to download a book or resources, sign up for our newsletter, and/or purchase a product from us, we collect your information. We use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.

If you opt to receive any free resources or purchase any products, we will automatically enroll you to receive our free email newsletter. If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every email we send. If you ever have trouble unsubscribing, you can send an email to [email protected] requesting to unsubscribe from future emails.

How Do We Use The Information That You Provide To Us?

We use personal information for purposes of presenting our Website and its contents to you, providing you with information, providing you with offers for products and services, providing you with information about your subscriptions and products, carrying out any contract between you and the Company, administering our business activities, providing customer service, and making available other items and services to our customers and prospective customers.

Disclosure Of Your Information

As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights or when compelled by a court or other governmental entity to do so.

How Do We Protect Your Information And Secure Information Transmissions?

We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on our website may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act, sometimes called CCPA.) We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

General Data Protection Regulation (GDPR) Protections

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain any information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the right to either rectify or erase your personal data. You have the right to seek restrictions on the processing of your data. You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Refund and Exchange Policy

The primary product of this website is quilt patterns, although we may sell related fabrics from time to time. For copyright reasons, we do not accept returns of quilt patterns. HOWEVER, we do want our customers to be happy so we will send an alternative pattern at your request. This offer is limited to once per pattern purchased directly from us.

Returns of other items will be handled on a case-by-case basis. With very few exceptions, sales are handled by Etsy, who accepts:

• Credit cards.
• Debit/bank cards.
• Etsy Gift Cards and Etsy Credits.
• Apple Pay.
• Google Pay.
• PayPal.

Questions About This Privacy Policy or the Terms and Conditions of Using this Site

If you have any questions about our Privacy Practices or this Policy, please contact us.